Tools & Resources

Frequently Asked Questions

Read the FAQ from Darson Insurance Services

Do you have questions about insurance coverage? At Darson Insurance Services, our licensed brokers are here to provide the expert guidance you need. We invite you to take a moment and read answers to questions we frequently hear from customers. If you need more information, we encourage you to check out our insurance tips page. If you prefer, just give us a call for personalized, one-on-one service. We are conveniently located next to Stony Plain Registries.

Why do I need an insurance broker?

There are many benefits to using an insurance broker. First of all, we work for you and not an insurance company. We shop around on your behalf to find the coverage you need at the best rates available. Darson Insurance Services will act with your best interests in mind at all times and provide you with expert, unbiased advice. You will enjoy the flexibility of choosing from a wide range of insurance providers.

What should I do if I have a claim?

The local professionals at Darson Insurance Services are happy to assist you through the claims process. Please contact us first in the event of any claim. For serious claims after-hours, please call the emergency contact number for your insurer. In the event of a disputed claim, we will act as your advocate with the insurance company.

What types of coverages do you offer?

A proud member of the local community, Darson Insurance Services enjoys working with individuals, families and businesses throughout Stony Plain, Spruce Grove, Edmonton and surrounding areas. We connect you with all types of coverages including personal home and auto, personal recreational policies (boat, RV, ATV, etc.), commercial liability, commercial auto and specialty lines.

Can you save me money?

Yes. As brokers, we shop the market and compare coverages from leading insurers to not only get you the best deal but to also make sure your unique insurance coverage needs are met. We will look for opportunities to save you money through the various insurers we use. We are always on the lookout for savings, through discounts and risk management strategies, whether you are a new customer or your policy is up for renewal.

Read Helpful Tips from Licensed Insurance Brokers


As licensed insurance brokers, Darson Insurance Services takes our job of educating customers seriously. We want you to have the information needed to make wise decisions about your coverage and to keep your family, your home and your business protected. We’ve compiled some useful tips on this page to help you. If you need more information or would like to schedule an appointment, please contact us.

We are conveniently located next to Stony Plain Registries.

Involved in an Accident? What You Should Do

    • Call the police
    • Call for emergency medical assistance as needed
    • Do not admit fault
    • Preserve the scene. Take pictures with your camera from all angles
    • Take note of accident details including location, date, time, injuries and description
    • Record information from the other party or parties involved including name of insurance provider, policy number and name of the broker/agent
    • Make sure to get a copy of the police report which has important information such as the accident number

Use our handy Accident Recording Form to gather important information at the scene.

Keep in mind that these tips are intended as general rules and may not fit all situations.

How to Protect Your Vehicle from Theft

    • Keep your vehicle locked at all times
    • Never leave your vehicle running when you get out
    • Avoid street parking if possible
    • Don’t leave your keys in your vehicle
    • Conceal money, other valuables, compact discs, etc., when you leave or put them in the trunk
    • Park in a well-lit, highly visible area when possible
    • Invest in a car alarm
    • Know your neighbors and ask them to report any suspicious activity

How to Prevent Crime at Your Home

    • Keep bushes/shrubbery cut back so they don’t cover or partially cover your windows and doors
    • Make sure windows and doors are locked when you leave
    • Make your home look occupied – use timers for lighting if leaving for extended periods of time
    • Consider keeping a radio or TV on when leaving for a short period of time
    • Invest in a home alarm system – this might also reduce the cost of your premium
    • Take a photo or video inventory of your home
    • Close your blinds and curtains at night
    • Keep jewellery and other valuables in an unlikely place or a safe deposit box
    • Use as much exterior lighting as possible
    • Install deadbolt locks
    • Don’t leave spare keys in obvious places (e.g. under the welcome mat at front door)

Darson Insurance Services: Insurance Brokers Providing Protection

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103, 4911-50 Street
Stony Plain, AB
T7Z 1T3


Monday – Friday: 8:30 AM – 4:30 PM
Closed weekends and Stat Holidays.

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Toll-Free: 1-855-968-7037